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MAY 2002 - Vol 18 - Issue 05

Newsletter - Internet Edition

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Table of Contents

Dept of Homeland PC Security My Favorite E-Mail Program
Trimming & Cutting for Dummies It seems to me...
Installing new components  

Current Officer's List Current Calendar of Events

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The Department of Homeland PC Security

by Patrick J. Suarez, Dayton Microcomputer Assn.

The Latest Maintenance And Protection Tools Safeguard Your Data

Former Pennsylvania governor Tom Ridge now heads a new federal department with the off-kilter title of the Department of Homeland Security, sort of evoking Aaron Copland's music and amber waves of grain. We all know why such a move became necessary.

Just as we now have to keep an eye on things around us in these United States, you must do likewise with your Windows-based PC. Think of computer security as a microcosm of the larger society in which your computer exists, with two fronts of defense against losing your precious data and your software's carefully cobbled-together configuration, what with patches and upgrades and all.

The first front of defense ironically involves protecting your data from the computer in which it resides. Let's begin with the fearsome registry, that chamber of horrors that holds information about your hardware and software and, if allowed to corrupt with a slowly mounting volume of incorrect or outdated entries, will bring about the demise of your entire system.

Finally, someone has invented a program that corrects erroneous entries and removes unneeded data. It does so thoroughly and carefully. It scans every line of the registry and builds a list of wrong entries. It then sweeps this list to find new references in your system for the list's entries. In two mouse clicks, the whole registry is scrubbed clean. This wonder of wonders is Registry Healer 3.0 from www.zoneutils.com. It costs $19.95, the best double sawbuck you ever spent.

Next, remove fragmentation, the tendency for data to break up into multiple pieces that scatter around your hard drive, with Diskeeper Pro 7.0 from Executive Software (www.diskeeper.com). The program runs $45 as a download. Diskeeper is the most honest defragger around; sometimes, even multiple passes won't completely defrag a drive. Diskeeper shows you the before and after, and sometimes the after requires another pass or two. And then you might never get to 100% defragmentation.

My son's computer has a 60-gigabyte hard drive, and it fragmented so terribly that Norton Utilities couldn't read it. Diskeeper made some progress, but that drive is beyond even Diskeeper's ability to put digital Humpty Dumpty back together again. Moral of the story: Defrag at least every other day.

And then there are those stray DLL files that hang around long after you have removed an application from your system. DLL files sit in C:\Windows\System and act as code libraries for Windows programs. Think of them as executive assistants to .EXE files, (e.g., word.exe). Word.exe needs an army of DLL files to help it do things like creating Word's screen images with which you are so familiar. It also needs them to help it perform actions (e.g., saving files, etc.).

The popular "disk cleanup" programs you see on store shelves no longer seek and destroy old DLLs. But AnalogX's DLLArchive does. Actually, DLLArchive stores DLLs it removes from C:\Windows\System in another directory. Once you are absolutely certain that the DLLs that DLLArchive has banished are no longer needed, you can empty that folder (C:\Windows\DLLArchive). Final note: I do recommend Norton's Clean Sweep. It does safely rid your hard drive of unneeded files that build up during Web browsing. Get Clean Sweep at any store that sells software.

Add a final touch with DiskPie, an application from www.pcmag.com that tells you which programs are hogging your drive.

Voila! You've gained back hard drive room and rid your system of stuff it doesn't need and could get you into trouble. And, I'm going to make a statement that I swear is true: Since I have been using the products described above, I have had no problems, none, with Windows Me. It has been as solid as a rock. No kidding. What better endorsement can I give these programs than that?

Let's move on to the other PC defense front, protecting your data from outside influences. First, stop using Microsoft Outlook. Because there are none so deaf as those who will not hear, I'm going to be pushy and obnoxious in the rest of this paragraph. It's the only way I can get through to those who need to read this. Ready? I know that there are obstinate corporate wanks out there who overglorify this deadly program, and they do so with a certain level of stuffy arrogance.

Fine. You people are exactly the problem: every virus writer in the world writes to Outlook's well-known (and permanent) design flaws. But the Microsoft mindset is a wondrous thing to behold, so you folks will continue to gather and spread viruses at unprecedented rates. Here's a news flash: there are alternate programs out there that work just as well and that do not help the spread of malicious e-mail code. OK, that's off my chest, and it ought to generate a certain level of e-mail traffic to the editor and publisher of this newsletter. At least I hope so.

You need firewall software, a Trojan horse sniffer, and an effective antivirus program. This is such well-trodden territory that I won't reiterate the obvious. I will tell you that my favorite trio of protection in this arena is ZoneAlarm Pro (finally, thank heavens, available on retail software shelves everywhere); Trojan Remover from www.simplysup.com ($24.95); and Norton Antivirus 2002, newly redesigned with the smartest antivirus engine that automatically grabs updates from its home Web site. I've tried them all and Norton gets my vote. ZoneAlarm Pro, by the way, makes my Windows based computers totally invisible to everything on the Internet. Essentially, my PCs can see the world, but the world has no idea that my PCs even exist.

Go one more mile, then, and visit www.scumware.com. Download and run AdAware, Surf + and Gator. These programs remove spyware from your system. Spyware is insidious code planted by advertisers in your registry and Windows folder. This, friends, is going to be a big deal in Congress as users face off against marketing muscle. These guys want to climb into your wallet, psyche and soul, and they'll stop at nothing in terms of Web bugs and bots to get there. Be on your guard. Tell them to take a hike.

I find it sad that we must invest so much time and energy into protecting us from each other. What a glorious tool the computer continues to be. But with good comes evil, and you have to gird your digital loins against the world that exists past your firewall.

I leave you with a few thoughts. First, sometimes these programs can give you wrong information, but it's easy to tell when they do. I tried to install the new Real One, the latest edition of Real Audio, into my Windows Me computer. After installation, Real One would not open. So, I tried to use Add/Delete Programs and the uninstaller failed. I manually extricated the program from my hard drive and registry. When I ran DLL Archive, it found 1,700 DLL files suddenly orphaned. Registry Healer found 1,548 registry errors. Clearly, this was nonsense and you learn what to trust and what not to trust with these programs.

The installation and forced removal of Real One tipped my Windows Me over the edge and into the Chasm of Registry Oblivion. I reformatted the drive and installed, gasp!, Windows XP. Since I had not installed a new operating system on that drive in years (Windows 95 became Windows 98 which became Windows Me), it was time to rebuild everything from scratch. Real One was the program that finally did my system in.

Second, all of the programs I described in this article are for protection in the Windows environment. On my Linux computer, I need none of this. And I rarely have a problem.

Now, as they say, "pila in area tua est". (If Caesar were alive today, he'd translate that to "the ball is in your court". Go forth and conquer your system.)

Patrick J. Suarez, pjsuarez@gemair.com, a member of the Dayton Microcomputer Assn. Inc. is a nationally recognized Internet writer, trainer, speaker and consultant. He has appeared on numerous radio and TV programs across the United States. He is the Internet speaker at DMA 's semi-annual Computerfest trade show in Dayton, OH each spring & fall. Mr. Suarez published a tutorial software program called "The Beginner's Guide to the Internet" in 1993, and a book by the same title followed in 1995. In addition, Mr. Suarez has been published by Que. Mr. Suarez operates a Web site supporting people who have just learned that they have a tumor. He has just completed a project with Qwest Communications in Dublin, Ohio, as a Senior Technical Communicator.

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Trimming & Cutting for Dummies Like Me

By Bruce Switalla, Coastal Area Users Group (CAUG)

Since it will be a while before I learn how to get my graphic printouts to line up correctly on pre-perforated paper, I decided to simply save money on mistakes and take matters into my own hands. So, for the Feb. graphics SIG, I briefly demonstrated how I make business cards, greeting cards, and photo prints without the perforated paper that I can't always figure out how to line up.

For now, I use Epson Matte Heavyweight paper (52-lb) for everything. It makes a thin but acceptable bus. card, and it doesn't stick to glass photo frames. As shown at the meeting, it yields rich, dark colors too.

For business card software, I use Print Artist and can get it to print TWELVE cards per 8? x11 sheet with hairline crop marks that get split in two and don't show. The pre-perforated bus. card sheets I've seen yield only ten and thus leave wasted paper.

For bus. cards, greeting cards, and photos alike, I use the following equipment. I place an 11x15 Good Cook Flexible Cutting Board (about $2.95) from H-E-B's cooking utensils section down on my table surface. Yes, it gets cut marks in it, but that's what its for! I heard at the meeting that a fabric store has more costly cutting mats that 'heal' after you cut into them thus preventing the knife from following a previous groove. To cut, I use an Exacto knife (from Hobby Lobby) and keep it covered with its plastic cap when not in use. For the projects without crop marks like photos, I use 2 sharp pencil marks to determine where to cut.

I place the knife on the mark first, then slide a cork-backed metal ruler (available cheap at Office Depot) against the knife at my first point. Then, holding the ruler down with my finger out of the pensive. Measure the frame's inside dimensions for white border (cutting purposes) and from the front of the frame measure for printing purposes but be sure no white will show after framing. Better to think this all out and practice on Crayola-colored notebook paper than mess up a print. 'Measure twice'

One thing I didn't cover at the meeting was folding greeting cards. I place two pencil marks down the center of where I need to fold Then I put the ruler edge over the marks and use a pizza cutter roller to crease neatly the fold I need. Care is needed to avoid rolling away from the ruler's edge. The resulting fold looks professional!

About the Author: Bruce Switalla is a member of the Coastal Area Users Group (CAUG). His E-mail address is bswit@usa.net. There is no restriction against any non-profit group using the article as long as it is kept in context, with proper credit given to the author. This article is brought to you by the Editorial Committee of the Association of Personal Computer User Groups (APCUG), an International organization. Please let Bruce know if you use his article.

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Installing new components

by Vinny La Bash,Sarasota PCUsers Group

Years ago, when I decided it was time for a new PC, I built my own. In those days it was possible to save hundreds of dollars with a “home brew.” When you successfully booted up for the very first time, “The Thrill of Victory” took on a meaning all its own. Things changed, time passed and one day it no longer made economic sense to build your own machine. Except for dedicated hobbyists, no one builds their own automobile anymore and the PC went down that same congested highway.

You’re most likely not going to build a PC from scratch, but maybe you will buy that brand new digital doodad. All the PC magazines have published rave reviews about it and all your friends are wondering how they ever managed to survive without it. You're all ready to rip the packaging to shreds and install it. Stop! Cease! Desist! Halt!

Before you do anything else, rein in your enthusiasm and do some groundwork. You want your installation smooth and as trouble free as possible. Surgeons carefully prepare before surgery and you need to prepare for your upgrade. Follow these simple rules before rushing in where angels fear to tread, and your chances of attaining PC Nirvana will improve dramatically.

1) Always allow yourself plenty of time. If you think the job will take two hours, schedule four hours to allow for unanticipated roadblocks. Even the simplest installations can run into problems. Sometimes a straightforward expansion card installation can become enormously complicated by a stripped screw. Not only do you have to take Murphy's Law into account, but keep in mind that Murphy was an optimist.

2) Back up your system before making any changes. I don't care how simple you think the job is. Too many tears have been shed by not doing a complete system backup first. Power failures can occur at any time. Don't rule out a meteor strike.

3) Make sure pets and children are kept away from the open PC. Toddlers are insatiably curious about everything. You don't want a pet or a child cut by an exposed component with sharp edges.

4) Make sure computer and peripherals are ALL unplugged, and never touch any exposed components in your PC without "discharging". Discharging happens when you touch something metallic to remove static electricity. One accidental jolt of static electricity has been known to fry motherboards and reduce grown men to quivering blobs of jelly. Small dogs and children sometimes don't do well when jolted by static electricity. Neither might you.

5) Turn your PC off and leave it off for several hours before opening. Internal components can get very hot during operation. Allow sufficient cooling off time before starting any project that requires removing the covers from your machine.

6) Have the right tools handy. Many PC manufacturers have made the upgrade process much simpler than it used to be. If all you're doing is installing a board in a PCI slot, you may not need anything more exotic than a screwdriver. A new motherboard installation could be somewhat more complicated. At a bare minimum you need a Phillips screwdriver and a pair of needle-nosed pliers.

7) Follow all the installation instructions to the letter, since even "insignificant" steps that may seem unimportant can turn out to be essential. The manufacturer went to the trouble and expense of printing the instructions for a reason. Ignore the printed instructions at your peril.

8) Don't dither about consulting an expert if you get stuck. World-class physicians don't hesitate to ask for a second opinion. Why should you be any different?

9) Make a startup diskette. It takes only a few minutes and can save your butt.

How to avoid common problems and what to do when they happen anyway.

After you have installed your new component, place the cover back on your PC and reconnect everything. Turn on the PC and make sure it boots. If your system crashes before Windows even begins, STOP! Turn off the PC and unplug it. Take the covers back off and check for loose wires and components that may not be properly seated in their sockets. If this doesn't remedy things, it's time to bring in a professional. Unless you know exactly what you're doing, you can cause a great deal of damage beyond this point.

If the component is a Plug 'N Play device, Windows should recognize it during the boot process and install drivers automatically. If you need to install software, follow the manufacturer's instructions.

If Windows snubs your new hardware, go to the Control Panel and select the Install New Hardware icon and follow the instructions. If Windows continues to ignore the device, go to the manufacturer's Website. The fix may be as simple as downloading the latest driver.

Once the hardware and software are installed and everything seems to be fine, monitor your system for a few weeks. If problems pop up, go to the manufacturer's Web page and see if there are any updated drivers on the site. If there is no restriction against any non-profit group using the a FAQ section, explore it. You may find some good information or troubleshooting tips.

You can also go to the Control Panel, select the System icon, and then select the Device Manager tab. Your new component should be listed under the appropriate device heading. If you see an exclamation point, then you have a problem. If that's the case, press the [+] symbol to open the device's "directory." Now, right-click the device and select Properties. You'll find a series of tabs and choices depending upon the product type. Go through the tabs and see if any error messages appear. You might be able to fix the problem at this juncture. If not, make a note of the specific errors and look in the manual or contact the manufacturer for instructions.

Summary

Have a plan before you upgrade. At a minimum, back up your data, and install current drivers for your hardware. The more thoroughly you prepare, the less likely trouble will ensue.

As many of you know, this column deals with issues pertaining to Windows. From Windows 95 to Windows Me, keeping track of all the variations and inconsistencies of the different versions has become an almost impossible task. What works with one version does not always work the same with another, and with the Introduction of Windows XP, keeping track of which version does what to whom has become even more difficult.

Starting in January 2002, all future columns will focus on Windows XP. I will no longer test previous versions of Windows. The desktop in Windows 95 acts differently from Windows 98. Me has its own quirks and XP is a completely different ball game. There simply isn't enough time to conduct adequate testing across all versions of the product.

About the Author: Vinny La Bash, vlabash@home.com, is a member of the Sarasota Personal Computer Users Group, Inc. This article is brought to you by the Editorial Committee of the Association of Personal Computer User Groups (APCUG), an International organization to which this user group belongs. Copyright 2001. This article is from the December 2001 issue of the Sarasota PC Monitor, the official monthly publication of the Sarasota Personal Computer Users Group, Inc., P.O. Box 15889, Sarasota, FL 34277-1889. Permission to reprint is granted only to other non-profit computer user groups, provided proper credit is given to the author and our publication. We would appreciate receiving a copy of the publication the reprint appears in, please send to above

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My Favorite E-Mail Program

by Sigrid Foreman, Tyler Computer Club

Many of us use e-mail on a daily basis and we use different e-mail programs depending on what we want from it. Here are a few that are available.

Free Programs...such as Juno do not require you to have an internet account with anyone. They simply let you send and receive e-mail (including attachments) without any internet surfing. This means that you have no monthly or hourly charge to worry about.

E-mail programs that require an Internet account... this is what most of use, be it thru providors like AOL, Prodigy, MSN or an independent internet providor such as Gower, Ballistic, Flashnet, Cox-Internet etc.. where you would use programs such as Outlook Express, Netscape Messenger, Eudora or my favorite Incredimail. http://www.incredimail.com/

Many of you have not heard of it, and I would like to take this opportunity to speak a little about it. Incredimail is provided to you free of charge...unless you choose to get the full program ($29), which basically provides support (which I have used and is pretty good) and allows you to preview your messages on the server prior to you downloading them.

It comes with a demo program of Letter Creators (you're allowed to make 1-3 letters before you have to purchase the full version at $39...or get both for the price of $49). IM offers you e-cards, letter backgrounds, sounds and animation that you can add to personalize your e-mail. It also come with an mail notifier (of your choice) which will tell you when you have new mail. You can even make your own handwritten signature to add to your mail.

The thing I like about Incredimail (IM) is that I have such a large variety of letter backgrounds to choose from that I can add to personalize my e-mails. Besides the basic ones that come standard in the program, there are many more backgrounds, e-cards, animation and sounds that can be added (all free of charge) without having to make your own...if you're not talented enough like me...by going to Incredimails's multimedia web gallery, or to one of the many IM websites where you can find a variety of all of these plus help with problems you may encounter. These sites also list other sites where you can learn how to make your own backgrounds using either Letter Creator or using a different program such as Paint Shop Pro.

One of the IM letter sites I went to (http://groups.yahoo.com/group/A_S-A-F-E_Place/) offers a link to tutorial classes at http://enchanted1designs.com/abcs/about.html that have at least 2 tutorial links every week for the following subjects: psp (paint shop pro), eye candy (plug-in for psp), blade pro (plug-in for psp), sig tags, making letters for LC/Incredimail & 20/20. Classes last for 8 weeks & have a top limit of 30 "students" per class. The owners of this tutorial site, Becky & Candy, said, We have had great success with the classes so far & have high hopes of it's continuous success!" Hey... If I'm in the class, they can't be bad...right??? So check it out!!

Ok, some people (I won't mention any names Wayne) don't like me to use this program because it takes a little longer to download than a standard e-mail, but at least I don't use sound which DOES take a long time to due to the midi or wav file attachment..... All you have to remember is that the more you add to an e-mail, the longer it will take to download. If someone does not like receiving these stationary" e-mails, ask them to let you know and you can then select a no background" and they will receive a standard e-mail with a white background. Most people do not mind that it takes a little longer since there are so many neat backgrounds or sidebars (including your own pictures) that can be seen and that they can snag" or add to their own collection just by viewing yours.

One thing about e-mail programs, you **do** have a few choices... you do not have to stay with the default selection that is given you. Use your imagination... use it in color... use it with pictures...it's all up to you!!

About the Author: Sigrid Foreman is a member of the Tyler Computer Club. Her email address is sigrid@tyler.net. There is no restriction against any non-profit group using the article as long as it is kept in context, with proper credit given to the author. This article is brought to you by the Editorial Committee of the Association of Personal Computer User Groups (APCUG), an International organization to which this user group belongs.

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It seems to me...

By John Fleming, W3GQJ, EPCUG Vice President

..... I want to start writing a column for the EPCUG newsletter to try to better 'get the pulse' of the members. The club size seems to have dropped from a few years when I first became a member. Looking back to those days, it was different then. Most programs fit on a floppy. A 100 meg hard drive was humongous! But technology has changed and programs are much more sophisticated. Now a new machine is 1.5 GHz Pentium 4 with 256 meg of ram. They also include a CD-RW and DVD drive. Some programs are starting to come on DVD's instead of CD's. 1 DVD holds about 5 CD's which makes it easier for the manufacturer to deliver their software and related files since they don't need to package multiple CD's.

Many of the new machines come with Microsoft Works which now includes Microsoft Word as the word processor which is much better than the previous versions. When you buy a new machine you usually get 6 to 12 months of 'free' Internet service. Many even come with a 'free' virus scan program for 90 days or so.

With these thoughts in mind, I thought it might be of value to the members to have a meeting about "I just bought a new computer with ..... on it. How can I get the most value for my investment?" Meetings could be how to organize your hard drive and store your information. As Jon Slough said at the last meeting, he had one client who had 160+ files on his desk top and even running very high resolution, he could not see them all. Also you have to be careful on how many files you put in your "root directory" since there is a limit.

Many machines come with Quicken and/or Money. These programs are great for managing and tracking your personal finances, whether they are just your check book and credit cards to your complete financial portfolio.

With these thoughts in mind, I would like to plan sessions in the future covering:

* How to organize my hard drive?

* What can I do with Microsoft Works that came with my PC?

* How should I set up my new "free" Internet and handle my email address change?

* How do I setup Quicken / Money track my finances?

* What should I do with the Norton / McAfee suite that came with my machine and how to I keep them up to date?

* How do I network my machines together and share printers?

* I have High Speed Internet available. How should I connect to it and how do I protect myself?

* What are "Easter Eggs" and what are some of them included with my computer?

* Microsoft is advertising .NET a lot lately. What is it and how does it affect a home user?

* I put together a machine from parts at the computer show. How can I be sure I have a current BIOS and drivers and where do I get updates?

These are a list of possible meeting topics. We need to do a lot of planning to get a speaker to cover the subject. If we want to get Microsoft, Norton, McAfee, etc. to speak at the meeting, we need to plan months in advance. I also understand that there is a Quicken users group in the area. They may have speakers available to demonstrate the proper way to use Quicken.

Please send me or any of the officers an email on which programs especially interest you. We will then work to try to arrange them. You can write to me at vicepres@epcug.org or W3GQJ@arrl.net. Thank you.

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